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FAQ:
How do I track my order?

When you place your order, you'll receive an Order Confirmation / Receipt via email, which will contain your Order Number. There are several different ways that you can track your order using the Order Confirmation email or the Order Number.

Use the Order Confirmation Email

At the bottom of the Order Confirmation email is a link that you can use to track the status of your order.  If the link will not display, there is also a URL string that you can cut and paste into your browser.

Use your Order Number

You can click on the "Track Order" menu option in the menu bar on the top of every page. Just enter your email address (the email you used when you placed the order or created your account) along with the Order Number and click the "Track Order" button.

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Once you are on the Track Order page, you'll see the complete details of your order, including whether or not your order has shipped.  If it has shipped, then you'll see detailed shipping and tracking information for each package; including the Carrier, Tracking Number, Status and if it has been delivered, a Proof of Delivery signature.

If your package has not yet been delivered you can click on the Tracking Number link and it will take you directly to the carrier's website and track the package for you.

 


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