Can I change my order after placing it?
Once you have submitted your order with approved artwork it is sent directly to our manufacturing department and so in general, an order cannot be changed after it has been placed. If you just placed the order and wish to make a change, you may contact customer service via email at firstname.lastname@example.org or by phone at (602) 892-4786 and ask if it is still possible to change the order. Please do so immediately, understanding that we cannot guarantee that the order can be changed.
Changes to approved artwork, if possible, will result in a $25 change fee.
If you have placed an order for which you will upload artwork at a later time, we won't begin production until you've submitted the artwork and approved the proof. In this case, you may contact customer service via email at email@example.com or by phone at (602) 892-4786 and ask to have your order modified.
If an order has not shipped and you wish to make a change to the shipping method and/or address, please contact customer support. There will be a $25 fee for changing the method and/or address and you will also be charged if the shipping cost increases.