Due to the current state of union, we are still open as of March 20th. Delivery times may be extended due to shipping service restrictions.
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Ready2print F.A.Q

Below is a list of the most frequently asked questions about Products. Click on any of the links below to learn more. Still have questions after browsing the list? No problem - contact us and we'll do our best to answer all of your questions. We want your sign ordering process to be easy and fun.

Most customers use our free on-line design tool to create their graphics. Customer who have contracted with a graphic artist typically upload artwork that you or someone else has created using a commercial design program such as Adobe Illustrator or Adobe Photoshop into a blank canvas.

All of our products are printed "full-color", commonly called a four-color process. This means that we use cyan, magenta, yellow and black ink to create just about every color in the rainbow similar to your desktop color printer, even black and white designs. We do not offer PMS color matching.

There are two different aspects to matching a proof - color and content.

Color
The proof that you see on-screen will be a close approximation to the final colors on your printed product but because of differences in the way monitors display color and are calibrated it will not be an exact match. We aim for accurate color but render them so as to achieve vibrant and eye catching

Content
The content refers to the text, shapes, graphics and placement of the elements on your design. The content of your sign will match the content of the proof you see on-screen, adjusting for slight trim variations in manufacturing.

When selecting your product to design, all available options are presented before you can customize a product. We offer optional hardware that can used for different products on our hardware page.

When you add your item to your Shopping Cart or your Saved Items, you'll see a recap of the details on the item page, including all of the Options that you've selected. If you wish to add an option after you've placed an item in your Shopping Cart or Saved Items list, just click on the "Edit Options" link to change your selected options.

On the final Checkout page, all of the items in your Shopping Cart are listed along with any options you've selected. Please be sure to review your items before finalizing your purchase. If you'd like to add an option to your order after you've placed it, please contact our customer service department at support@ready2print.com or give us a call at (602) 892-4786.

Products that offer grommets will have this as an available option when selecting your product. There is also the option of purchasing rope when making the selection (for an additional charge).

All ready2print.com products come with a guarantee to be free of manufacturing defects for a period of ninety (90) days after purchase in normal use. If the product breaks or fails due to a manufacturing defect during that time, you agree to send a picture of the broken product or return the product to ready2print.com. Upon receipt of the defective product or photograph thereof, we will send a replacement product via the original shipment method. Ready2print.com maintains the right to investigate any failure to determine if it is covered by our guarantee.

You can check out as a guest and retain full access to our site. However, there are key advantages to creating an account.

    If you create an account:
  • You'll be able to save your shipping and payment information for future use.
  • You'll also be able to log into your account to see all of your past orders, re-order or place a new order starting with artwork from an old order.
  • Don't worry about your security, our entire site is HTTPS secure and we don't store any of your sensitive financial information on our servers. All of our credit card processing and customer payment processing is performed by Authorize.net.

Ordering from Ready2Print.com is easier than grocery shopping.

  • Step 1 – Pick the product you want or start by browsing our “Design Ideas” to get started.
  • Step 2 – Configure your size, number of sides and any available options.
  • Step 3 – Create from scratch or customize one of our designs.
  • Step 4 – Check out as a guest or create an account to re-order at a later date.

Generally, orders cannot be changed once submitted as all approved orders are sent directly to manufacturing. If you placed the order just moments ago and wish to make a change, you may contact customer service via email at support@ready2print.com or by phone at (602) 892-4786 and ask if it is still possible to change the order. Please do so immediately, understanding that we cannot guarantee that the order can be changed.

Submitted artwork cannot be changed on our end. IF you discover an error or want to change something immediately after ordering, contact us immediately. We can hold the order for you to submit new or corrected artwork. Changes to approved artwork, if possible, will result in a $25 change fee.

If you have placed an order for which you will upload artwork at a later time, we won't begin production until you've submitted the artwork and approved the proof. In this case, you may contact customer service via email at support@ready2print.com or by phone at (602) 892-4786 and ask to have your order modified.

If an order has not shipped and you wish to make a change to the shipping method and/or address, please contact customer support. There will be a $25 fee for changing the method and/or address and you will also be charged if the shipping cost increases.

Once you've placed your order with approved artwork it is sent directly to our manufacturing department. As such, it may or may not be possible to cancel an order, depending upon where it is in the production process. Once an order begins printing it cannot be stopped or cancelled.

If you have placed an order that requires artwork upload of your own art and you have not yet uploaded and approved your artwork then you will be able to cancel that order.

If an order can be cancelled, there will be a $25 cancellation fee plus the cost of any materials and labor already expended on the order.

If you wish to try and cancel an order please contact customer service via email at support@ready2print.com or by phone at (602) 892-4786 to see if cancellation is possible. You may find more details about how refunds are processed in the Refund section of our Terms of Sale policy.

We know that many companies hire a professional designer to create a look or brand for the campaign. It's easy to use artwork created by a professional designer - just follow these simple steps:

  • Download the design template for your selected product from our Templates section. You'll download an editable PDF file that can be opened in Adobe Illustrator, Photoshop, CorelDraw or your favorite design program. You can also download the appropriate template from the Options page for that product.
  • Delete the Bleed/Trim/Safety information layer in the template.
  • We accept PDF, EPS, Tiff, PNG and JPEG files (RGB color and 200ppi at life size works best).
  • Select the product, then configure size and any product options, then click Customize More.
  • Now in the Designer, click Add Image. Select your file and upload, taking note of any trim or safety lines.
  • When placed on the canvas as you wish it to print, Click Save/Get Designs to save to your account (if you have one) or Add To Cart to begin checking out.

When you place your order, you'll receive an Order Confirmation / Receipt via email, which will contain your Order Number. There are three ways you can track your order using Ready2Print.com

Use the Order Confirmation Email
At the bottom of the Order Confirmation email is a link that you can use to track the status of your order. If the link will not display, there is also a URL string that you can cut and paste into your browser.

Use your Order Number
You can click on the "Track Order" menu option in the menu bar on the top of every page. Just enter your email address (the email you used when you placed the order or created your account) along with the Order Number and click the "Track Order" button.

Once you are on the Track Order page, you'll see the complete details of your order, including whether or not your order has shipped. If it has shipped, then you'll see detailed shipping and tracking information for each package; including the Carrier, Tracking Number, Status and if it has been delivered, a Proof of Delivery signature.

If your package has not yet been delivered you can click on the Tracking Number link and it will take you directly to the carrier's website and track the package for you.

Log Into Your Account
If you created an account before checking out when your order was placed, you can access all your past orders and current orders. From this portal, you can access tracking for any orders in process.

Once you click the "Place Order" button on the Checkout page, your credit card will be charged and you'll be shown an order confirmation page. We recommend that you make note of your Order Number, shown in the upper right of the confirmation page. You can always view the details of your order online with your email address and order confirmation number - just click the "Track Order" link in the top menu bar of any page.

At the same time, we display your order confirmation page, we'll send you an Order Confirmation / Receipt email. This email contains all the details of your order, along with information about how to track your order. This email is your official bill of sale and receipt.

If you do not receive an email confirmation, please check your SPAM folder.

After checking your SPAM folder, you still can't find your confirmation email, please contact customer service - we'll send you another copy.

If you don't receive your Order Confirmation / Receipt email, please check your SPAM folder. If you still can't find it, please contact Customer Service and we'll send you another copy.

If you do not receive an email confirmation, please check your SPAM folder.

If after checking your SPAM folder you still can't find your confirmation email, please contact customer service - we'll send you another copy. You can also print another copy by visiting the Track Order page - you'll need your email address and the Order Number.

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No, with the phasing out of Flash we've developed a website that is HTML5 based for a desktop and mobile friendly experience.

Yes, yes you can.

The desktop environment is suggested for the best user experience, but our website and designer is mobile responsive allowing you to create your graphics on a tablet, smart phone or desktop computer.

SVG, EPS, PDF work best for logos and clip art.

High resolution JPG files. Images should be around 200dpi at life size for best results.

Artwork will need to be uploaded prior to checking out and completing your order.

We accept PDF, EPS, Tiff, PNG and JPEG files (RGB color and 200ppi at life size works best).

You will see a digital proof that is to be used for image and text placement. Colors can not be accuratly proofed as our system is not calibrated to your monitor.

You can provide a designer access to your acocunt to upload artwork, but we do not recommend this approach.

When you place your order, you'll receive an Order Confirmation / Receipt via email, which will contain your Order Number. There are three ways you can track your order using Ready2Print.com

  • Use your Order Number
  • Click on "Track Orders" on the top of every page. Just enter your Order ID, billing last name and select the way to look up the order.

    Once you are on the Track Order page, you'll see the complete details of your order, including whether or not your order has shipped. If it has shipped, then you'll see detailed shipping and tracking information for each package; including the Carrier, Tracking Number, Status and if it has been delivered.

    If your package has not yet been delivered you can click on the Tracking Number link and it will take you directly to the carrier's website and track the package for you.

  • Log Into Your Account - If you created an account before checking out when your order was placed, you can access all your past orders and current orders. From this portal, you can access tracking for any orders in process.

Please remember that ready2print.com is not responsible for delays in shipping caused by the carrier or incorrect shipping information being provided at checkout. For more information on shipping, please see our Shipping Policies.

Please contact customer service via email, at support@ready2print.com or by phone at (602) 892-4786 and give them your order information. We will then check with the carrier to determine the discrepancy and solve the problem.

We ship to all fifty states within the United States, we do not currently ship to any other countries or territories.

Unfortunately, we cannot ship to a P.O. Box. You must have a physical address to where packages may be delivered.

Yes - your shipping address can differ from the billing address of your credit card - just be sure to enter all of the information accurately. Your billing address must match the billing address of your credit card in order for the charge to be approved during checkout.

The cost of shipping is determined by several factors - the size of the product(s) that you are ordering, the quantity and weight of those products and the speed with which you would ilke the product(s) shipped.

We offer three different levels of shipping; Expedited, Standard and Super Saver. For many products, Expedited shipping is equivalent to overning shipping. There are some items that can only be shipped via truck and in that case, Expedited shipping would be the fastest shipping service available to your destination.

When checking out, you'll have the opportunity to select the shipping method you'd like, along with the associated cost. Each shipping method will display the date by which you should expect to receive your product. Simply choose when you want to receive your items and you'll see the shipping cost.

If you would like to further speed up your delivery time, some items offer the option of Expedited Production Days. On the options page for any item, you'll see production time listed. The drop down shows the Standards Production Time (in business days) for that item to be produced and also the Expedited Production Time that is available. The overall cost of the item reflects any expedited option you may select.

We have a team of experts working in our shipping facility and they are the brains of the packaging operation. We work hard to make sure that your package arrives on-time and in excellent condition. If for any reason there is damage to your product, please provide a photo of the damage and email it to our customer service team at support@ready2print.com. We'll work with the carrier to resolve the issue and make sure you're happy.

Yes - when your order ships, we'll send you an email letting you know that it is on the way. Your confirmation email contains order tracking information; including the carrier, tracking number and a link to be able to track the shipment on the carrier's website.

If you'd like to move up your delivery date after you've placed your order, contact our customer service department by email at support@ready2print.com or by phone at (602) 892-4786 to discuss the options for speeding up your delivery. Please note that changes to shipping method cannot occur on the day that an item ships and that any changes will result in a $25 change fee, along with any increased costs associated with the actual shipping method.

We currently are accepting all major credit and debit cards; MasterCard, American Express, Visa, Discover and PayPal.

Currently, only residents of Arizona are subject to state tax at the rate of 8.3%. This will be calculated when you enter your shipping address and displayed on the final checkout page. We only charge tax on products, not on shipping.

If you are an Arizona resident and have a sales tax exemption, you may click here to download a sales tax exemption certificate. Please complete the certificate and email it to billing@ready2print.com within forty-eight (48) hours of placing your order. We will process your exemption certificate and refund the tax back to your credit card.

After you finish the checkout process, a confirmation email will be send to the email address associated with your account (if you created one) or with the order. The confirmation email contains your receipt along with a link to log back into our site to check the status of your order.

Once you've placed your order with approved artwork it is sent directly to our manufacturing department. As such, it may or may not be possible to cancel an order, depending upon where it is in the production process.

If you have placed an order that requires artwork upload of your own art and you have not yet uploaded and approved your artwork then you will be able to cancel that order.

If an order can be cancelled, there will be a $25 cancellation fee plus the cost of any materials and labor already expended on the order.

If you wish to try and cancel an order please contact customer service via email at support@ready2print.com or by phone at (602) 892-4786 to see if cancellation is possible. You may find more details about how refunds are processed in the Refund section of our Terms of Sale policy.

Yes - your shipping address can differ from the billing address of your credit card - just be sure to enter all of the information accurately. Your billing address must match the billing address of your credit card in order for the charge to be approved during checkout.

The products that ready2print.com produces and sells are all custom manufactured for you, with artwork that you've created and approved. Once you place your order, we begin the manufacturing process and anything that you may order has no value to another customer. As such, we charge your credit card at the time the order is placed, before production begins.

The answer is a resounding, YES!

Our entire website is HTTPS secure - not just the checkout page - rest assured, we take your privacy and security seriously. We use Authorize.net to handle all of our finical transactions and secure your payment through the internet. Should you choose to create an account to save your billing information, that information is saved with Authorize.net as well - we never store your sensitive financial information on our website or servers.

Ready2print.com oftentimes offers discounts and other promotions to lower your cost of designing and buying the best signs available. Sign up for our email offers or check our home page for any specials currently being offered. Please note that discounts and special offers may not be combined and some offers may only be used one time.

The cost of the products you order is based on several factors - the size, quantity, material and options.

In general, the larger a printed product, the more it will cost. As for quantity, the more of a given product that we produce at one time, the less it costs us to produce it - and we pass that savings along to you. Some materials cost us more to buy from the manufacturers than others, so that will affect the cost. Many products offer the opportunity to add Options - such as grommets, stands, rope, etc. Different options have different costs and will affect the overall cost of the product.

Some items also offer the opportunity to select either a Standard Production Time or an Expedited Production time. If you'd like us to rush or expedite your order, we're happy to do so, but we have to charge a little bit more.

When you checkout, you can choose your shipping method. The faster you want something shipped, the more the carrier will charge to ship it.

Regulations relating to campaign disclosures vary from state to state. We recommend that you check with your Secretary of State's office to find out if there are any disclaimer requirements in your state.

In the end - it may be better to be safe than sorry. You can always add a small disclaimer in the lower corner of your sign indicated who has paid for it. It can be small and unobtrusive and is easy to add in Design Central.

Sign ordinances are typically regulated on a town, city or county basis. We recommend that you check with your local governing authority to find out how many weeks or months before an election you can begin posting signs. But remember, you have a constitutionally protected right to freedom of political speech - which extends to displaying signs in support of your political cause. Don't forgo your rights!